- How does the free trial work?
- Every new account gets 14 days with everything in Premium, and no card is needed to start. During the trial, or when it ends, choose Basic or Premium in Account. If you don't choose a plan, nothing is deleted: your family, pantry and last meal plan stay visible, but you can't make changes or get a new plan until you subscribe.
- What do Basic and Premium include?
- Basic plans meals for up to 2 family members and gives a new meal plan every 7 days. Premium plans for up to 5 and gives 1 new meal plan a day. Both can be paid monthly or yearly; a year costs the same as ten months. Allergy and diet restrictions are enforced on both.
- What happens if I regenerate my meal plan?
- Regenerating replaces your current week's plan and its recipes with a new one built from your family's current profiles and pantry. Your previous plan and its recipes are not kept.
- How do I cancel my subscription?
- Go to Account and use Manage subscription to cancel or change your plan at any time. After you cancel, you keep your plan until the end of the period you paid for. Then your account becomes read-only until you subscribe again; nothing is deleted.
- How does the pantry affect my grocery list?
- Any ingredient already in your pantry (matched by name, ignoring case and spacing) is left off your grocery list, since you don't need to buy it.
- Are allergy and diet restrictions really enforced, or just suggestions?
- Restrictions you set for each family member are hard rules checked in code: every meal is checked against them, and a meal with an ingredient that breaks one is rejected. You can choose the EU's 14 allergens (milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, soybeans, sesame, celery, mustard, lupin, sulphites and molluscs), and you can type other allergies that aren't on the list. A typed allergy is checked by ingredient name and by AI, and a meal is left out unless the AI clearly confirms its ingredients are free of it; that is less certain than the check of the listed allergens, which the code makes against its own ingredient list. The check works on ingredient names, so it can't know what a particular brand contains, what a "may contain" label says or whether there is cross-contact in your kitchen: always read product labels.
- Where do the calories come from, and how accurate are they?
- Each meal shows an estimate of the calories in one adult serving. The AI writes it together with the recipe; it is not looked up in a nutrition database. Real values depend on the brands you buy, the amounts you use and how you cook, so treat the number as a rough guide. It isn't medical or nutrition advice: if you follow a diet for a health reason, check with a professional. A meal with no believable estimate shows no number.